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Privacy Policy | Plumbers Supply Co


PLUMBERS SUPPLY CO. places a high priority on protecting your privacy. This Privacy Policy represents demonstrate PLUMBERS SUPPLY CO.'S firm commitment to the privacy of our website users. This policy explains what types of information is collected by this website and how this information is used.

What This Privacy Policy Covers: This Privacy Policy covers our treatment of information we collect when you use any website provided by PLUMBERS SUPPLY CO.

Links and Third-Party Collection: This Policy does not describe information collection policies on websites not provided by PLUMBERS SUPPLY CO., including those linked to or from any PLUMBERS SUPPLY CO. website. It also does not cover information you may choose to share with other users of any PLUMBERS SUPPLY CO. website. Your use of any linked website is solely at your own risk. For additional information view the privacy statements of any third-party websites that you visit.

What Personally Identifiable Information is Collected

Information you provide us directly: PLUMBERS SUPPLY CO. does not collect any personally identifiable information about you other than that which you affirmatively choose to submit to us, such as your e-mail address, company name, postal address and name. Generally, you provide this information when registering, making a purchase, and/or filling out a request form. We use this information to operate, maintain and provide to you the features and functionality of our service.

Billing Information: When you place an order, we request contact and credit card information. This information is used strictly for billing purposes and to successfully complete and fill orders. If we should have trouble processing an order, the contact information is used to get in touch with you.

Information collected passively: From time to time, we automatically collect certain non-personally identifiable information when you visit the website, such as the IP address of your computer, the time and date of your visit, the pages that you access, and the number of times you return to the website. This information is not used to identify you, but is used in the aggregate for PLUMBERS SUPPLY CO. internal marketing only. This process may involve the automatic placement of a small, removable text file (commonly referred to as a "cookie") on your computer's hard drive. We also use cookies to keep records, store your preferences, improve our advertising and collect information based upon your past visits to our website. Information from cookies also tells us about the website you were visiting before you came to our site and the website you visit after you leave our site. Such information is used to generate ads by us or third party suppliers based upon your past visits to our site.

How Your Information May Be Used: We use your personal information to provide you with personalized service; to send e-mail alerts to you; to answer your requests; to fulfill orders, to deliver packages, etc. We may also use your non-personal information to track visitors of our website and to operate, maintain and improve the website and our services. This lets us see which of our features are the most popular so we can better serve our users' needs. It also lets us provide aggregate data about our traffic (not identifying you personally, but showing how many visitors used which features, for example) to outside parties.

Your Choices and Right to Opt Out: You may notify us of any changes in your personal information, or request that such information be removed from our records by e-mail to [email protected]. Please be aware, however, that if you choose to have your personally identifiable information removed from our records, you will no longer be able to receive certain updated information from us, or participate in various functions of our website. We may disclose information about you to third parties if we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of PLUMBERS SUPPLY CO. or others.

For security reasons, we may need to request specific information from you to help us confirm your identity before we correct, update, or delete any personal information you provide us.

You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being sent by us. However, it's important to remember that many of our services may not function properly if your cookies are disabled.

You may manage how your browser handles cookies by adjusting its privacy and security settings. Browsers are different, so refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available. You can opt-out of being targeted by certain Third-Party Ad-Servers, such as Google and other third parties that provide the technology to place ads on websites and track ad performance, online using the National Advertising Initiative's Opt-Out Tool.

California Visitors: The California Civil Code permits California Residents with whom we have an established business relationship, to request that we provide you with a list of certain categories of personal information that we have disclosed to third-parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to [email protected]. Please mention that you are making a "California Shine the Light" inquiry.

Visitors from Outside the United States: If you are visiting our website from outside the United States ("U.S."), any information you voluntarily provide via our website and any technical information from the browser of your computer, tablet or mobile device will be transferred out of your country and into the U.S. where we are located. The protections available to the privacy of your personal information in the U.S. may significantly differ from the protections available in your country. If you do not want any personal information to be transferred to the U.S., please do not provide that information to our via our website.

Visitors from the European Union On May 25, 2018 the General Data Protection Regulation ("GDPR") went into effect in the European Union ("EU"). The GDPR extends certain rights to natural persons in the EU involving the privacy of their personal information. We are the data controller for any personal information provided to us from persons in the EU. We do not have a representative in the EU.

We will retain any personal information that you provide us for seven (7) years from the date you provided or last updated that information, unless you request that information be deleted at an earlier date. If that information is subject to a litigation hold, or is required to assert or defend a legal claim, then we will hold that information until the claim or action is finally resolved.

The GDPR grants EU residents with the right to request that we update, correct or complete his or her personal information, and to delete or erase any of that personal information from our records. It grants EU residents with the right to object to processing of personal information in certain instances, such as for direct marketing purposes. The GDPR also grants EU residents with the right to restrict the processing of personal information when you believe the information in our possession is inaccurate, that our processing is unlawful, that we no longer need the information for purposes of the processing, or where you have objected to that processing. You may withdraw your consent at any time to our possession or processing of your personal information. EU residents also have a right to request access to their personal information, and to request certain information about its processing. The GDPR also grants EU residents with the right to obtain a copy of any personal information that is processed by automated means which you voluntarily provided to us in a commonly used, structured, machine-readable format, or to have that information transferred to another controller when it is technically feasible. An EU resident can exercise any of these rights by an email to [email protected].

You also have the right to lodge a complaint with the competent supervisory authority of an EU member state.

We will review any requests we receive from EU residents and will endeavor to respond in a timely manner. For security reasons, we may request specific information from you to help us confirm your identity before taking action on any request, and to ensure your right of access and the exercise any of GDPR right does not adversely affect the rights of others. We reserve the right to refuse to act on a request, or to charge a reasonable administrative fee when a request is either manifestly unfounded or excessive because of its repetitive character, and to charge a reasonable administrative fee to requests for further or additional copies.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Children's Issues: PLUMBERS SUPPLY CO.'S website is not directed to children under 16 years of age and we do not knowingly collect personal information from children under the age of 16. If we become aware that a person under the age of 16 has delivered personal information to us through our site, we will delete the information from our records.

Sharing: PLUMBERS SUPPLY CO. does not provide, sell, or rent email addresses.

Modifications: We may amend this Privacy Policy from time to time; please review it periodically. We maintain the option to modify this Privacy Policy at any time by electronic notice posted on our website. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

If you have any questions about our Privacy Policy or practices, we'll do our best to answer them. Here is how to contact us: [email protected] or call 800-626-5133.

Last Updated: October 15, 2019


PLUMBERS SUPPLY CO. respects the rights of all copyright holders and in this regard, PLUMBERS SUPPLY CO. has adopted and implemented a policy that provides for the termination in appropriate circumstances of users, subscribers, and account holders who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide PLUMBERS SUPPLY CO.'S Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (DMCA), 17 U.S.C. 512:


1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

2. Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online Site are covered by a single notification, a representative list of such works at that Site;

3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material:

4. Information reasonably sufficient to permit us to contact the complaining party;

5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

For copyright inquiries under the Digital Millennium Copyright Act please contact: [email protected]

Please note that you may be liable for damages, including court costs and attorney's fees, if you materially misrepresent that content on the Site is copyright infringing.

Upon receiving a proper notification of alleged copyright infringement, we will remove or disable access to the allegedly infringing material. If the material was posted to our Site by another user, we will promptly notify the alleged infringer of your claim and of the statutory counter-notification procedure described below.


If you believe your own copyrighted material has been removed from the Site as a result of mistake or misidentification, you may submit a written counter-notification letter pursuant to the DMCA. To be an effective counter notification under the DMCA, your letter must include substantially the following:

1. Identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled;

2. A statement that you consent to the jurisdiction of the Federal District Court in which your address is located, or if your address is outside the United States, for any judicial district in which the service provider may be found;

3. A statement that you will accept service of process from the party that filed the notification of alleged copyright infringement or the party's agent;

4. Your name, address and telephone number;

5. A statement under penalty of perjury that you have a good faith belief that the material in question was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and

6. Your physical or electronic signature.

You may submit your counter-notification letter to us by fax, mail, or email at the contact information noted above.

If you send us a valid, written counter-notification letter meeting the requirements described above, we will restore your removed or disabled material after 10 business days but no later than 14 business days from the date we receive your counter notification, unless we first receive notice from the party filing the original notification of alleged copyright infringement informing us that such party has filed a court action to restrain you from engaging in infringing activity related to the material in question.

Please note that if you materially misrepresent that the disabled or removed content was removed by mistake or misidentification, you may be liable for damages, including costs and attorney's fees.



PLUMBERS SUPPLY CO. maintains this site ("Site") for your personal entertainment, information, education, and communication. Please feel free to browse the Site. You may download material displayed on the Site for non-commercial, personal use only, provided you also retain all copyright and other propriety notices contained in the materials. You may not, however, distribute, modify, transmit, reuse, report, or use the contents of the Site for public or commercial purposes, including the text, images, audio, and/or video without PLUMBERS SUPPLY CO.'S written permission.

PLEASE READ THIS DOCUMENT AND OUR PRIVACY POLICY CAREFULLY BEFORE ACCESSING OR USING THIS SITE. By accessing or using this Site, you agree to be bound by the Terms of Service set forth below and in our Privacy Policy. If You do not wish to be bound by these Terms of Service, you may not access or use this Site.


PLUMBERS SUPPLY CO. shall have the right at any time to change or modify the Terms of Service applicable to Your use of this Site, or to impose new conditions, including, but not limited to, adding fees and charges for use. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to posting on this Site, or by electronic or conventional mail, or by any other means by which You obtain notice thereto. Any use of this Site by You after such notice shall be deemed to constitute acceptance by You of such changes, modifications, or deletions. These Terns of Service were last modified on October 15, 2019.


All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PLUMBERS SUPPLY CO. or its parents, affiliates, subsidiaries, third-party content providers, or licensors and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of PLUMBERS SUPPLY CO. and protected by the United States and international copyright laws. All software used on this Site is the property of PLUMBERS SUPPLY CO. or its software suppliers and protected by United States and international copyright law.


PLUMBERS SUPPLY CO., the design mark CP and other graphics, designs, logos, page headers, button icons, scripts, trade names, and service names are trademarks, registered trademarks or trade dress of PLUMBERS SUPPLY CO., its parent company, affiliates, sponsors, or subsidiaries in the United States and/or other countries. PLUMBERS SUPPLY CO.’S trademarks, service marks, trade names, service names, and trade dress may not be used in connection with any product or service that is not PLUMBERS SUPPLY CO., its parents, subsidiaries, sponsors or affiliated companies, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PLUMBERS SUPPLY CO., its parents, sponsors, affiliates, or subsidiaries. All other trademarks, service marks, trade names or service names not owned by PLUMBERS SUPPLY CO., its parents, sponsors, affiliates or subsidiaries that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PLUMBERS SUPPLY CO. or its parents, sponsors, affiliates or subsidiaries.


Prices listed on this Site are subject to change without notice. Any rights not expressly granted herein are reserved to PLUMBERS SUPPLY CO.


(A) You expressly agree that use of this site is at your sole risk. Neither PLUMBERS SUPPLY CO., its affiliates, parents, sponsors nor any of their respective employees, agents, third party content providers or licensors warrant that this site will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of this site, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this site.

(B) You assume total responsibility and risk for your use of this site and the internet. PLUMBERS SUPPLY CO. provides this site and related information "as is" and does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties or title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to this site, any merchandise information or service provided through this site or on the internet generally, and PLUMBERS SUPPLY CO., its parents, affiliates, subsidiaries, or sponsors shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through this site or on the internet generally.

(C) This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

(D) In no event will PLUMBERS SUPPLY CO., its affiliates, subsidiaries, sponsors, parents, or any person or entity involved in creating, producing or distributing PLUMBERS SUPPLY CO. software, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use this site. You hereby acknowledge that the provisions of this section shall apply to all content on this site.

(E) PLUMBERS SUPPLY CO. makes no representations whatsoever about any other web site that you may access through this site or which may link to this site. When you access a non-PLUMBERS SUPPLY CO. web site, please understand that it is independent from PLUMBERS SUPPLY CO. and that PLUMBERS SUPPLY CO. has no control over the content on that web site. In addition, a link to a PLUMBERS SUPPLY CO. web site does not mean that PLUMBERS SUPPLY CO., endorses or accepts any responsibility for the content, or the use of such web site. In addition, the appearance of content in a public forum does not mean that PLUMBERS SUPPLY CO. endorses or accepts any responsibility for the content or the use of such ideas as appear in the forum. If you are dissatisfied with the site, any material found on the site, or any of the policies, terms of service relating to use of this site, your sole and exclusive remedy is to discontinue using this site.

(F) Any communication or material you transmit to the site by electronic mail or otherwise, including but not limited to any data, questions, comments, suggestions, and the like, will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by PLUMBERS SUPPLY CO. or its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, PLUMBERS SUPPLY CO. is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the site for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products using such information.


You agree to indemnify, defend and hold harmless PLUMBERS SUPPLY CO. its officers, directors, parents, subsidiaries, agents, licensors, suppliers and any third party information providers to this Site from and against any and all cause(s) of action, claims, losses, expenses, damages, costs, including reasonable attorneys' fees arising out of Your use of this Site.

Either PLUMBERS SUPPLY CO. or You may terminate this Agreement at any time. Without limiting the foregoing, PLUMBERS SUPPLY CO. shall have the right to immediately terminate Your Account in the event of any conduct by You which PLUMBERS SUPPLY CO. in its sole discretion, considers to be unacceptable, or in the event of any breach by You of this Agreement. The provisions of Sections 3, 4, 6, 7, and this Section 8 shall survive termination of this Agreement.

(A) Entire Agreement. The Terms of Service constitutes the entire agreement between you and PLUMBERS SUPPLY CO. and governs Your use of this Site, superseding any prior agreements between you and PLUMBERS SUPPLY CO. with respect to the use of this Site. You also may be subject to additional terms and conditions that may apply when You use or purchase certain other PLUMBERS SUPPLY CO. services, goods, affiliate services, third­ party content or third-party software.

(B) Choice of Law and Forum. The Terms of Service and the relationship between You and PLUMBERS SUPPLY CO. shall be governed by the laws of the Commonwealth of Kentucky without regard to its conflict of law provisions. You and PLUMBERS SUPPLY CO. agree to submit to the personal and exclusive jurisdiction of the appropriate state and/or federal courts located within the county of Jefferson, Kentucky.

(C) Waiver and Severability of Terms. The failure of PLUMBERS SUPPLY CO. to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect.

(D) Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of this Site or the Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever barred.

PLUMBERS SUPPLY CO. respects Your privacy and are committed to protecting your privacy online. For complete details on steps we take to demonstrate our commitment, please read our Privacy Policy.

The U.S. Digital Millennium Copyright Act ("DMCA") provides recourse to copyright owners who believe that their rights under the United States Copyright Act have been infringed by acts of third parties over the Internet. For complete details on steps we take to protect copyright owners' rights, please read our Copyright and DMCA Policy.